Privacy Policy

Overview

Arsenal Waste Management takes your privacy seriously. This policy walks through what we collect when you visit arsenalwaste.com or book a dumpster with us, how that information is used, and the choices you have along the way. By using our website or services, you agree to what’s described here.

Information We Collect

Information You Give Us

When you book a dumpster, send a message through our contact form, or sign into the customer portal, you may share details like your name, phone number, email address, service address, project notes, and payment information. We only ask for what we need to schedule your rental and keep you in the loop.

Information Collected Automatically

As with most websites, ours logs a few technical details when you stop by — your IP address, browser and device type, the pages you look at, and how you found us. This is picked up through cookies and similar tools and helps us understand how the site gets used.

How We Use Your Information

We put what we collect to work in a handful of straightforward ways:

• Scheduling, delivering, and picking up your dumpster rental
• Reaching out to confirm bookings, send invoices, and answer questions
• Processing payment for your rental
• Improving our website, services, and overall customer experience
• Meeting our legal, tax, and regulatory obligations

Cookies and Tracking

Cookies are small files saved to your device that help the site remember your preferences and let us measure traffic. You’re free to switch cookies off in your browser settings, though a few parts of the site may not run as smoothly without them.

How We Share Information

We don’t sell or rent your personal information. We share it only when it’s needed to run our business or follow the law, including with:

• Providers who help us operate — such as our booking and customer-portal platform, payment processors, and analytics tools
• Professional advisors, like our accountants or legal counsel
• Authorities, when the law requires it or when it’s necessary to protect our rights, property, or safety

Third-Party Services

Some features lean on trusted outside providers — online booking, the customer portal, and secure payment handling, for example. These partners only receive the information they need to do their part, and their handling of it is governed by their own privacy policies.

Data Retention

We keep your information only as long as it takes to provide your rental, satisfy our legal and accounting requirements, and settle any disputes. Once it’s no longer needed, we dispose of it securely.

Data Security

We take reasonable measures to guard the information you share against loss, misuse, and unauthorized access. Even so, no method of transmitting or storing data online is completely secure, so we can’t guarantee absolute protection.

Your Choices

You can ask us to review, update, or delete the personal information we hold about you, and you can opt out of marketing messages whenever you like. Just get in touch using the details below and we’ll take care of it.

Children’s Privacy

Our website and services are intended for adults. We don’t knowingly collect information from anyone under 18. If you think a child has shared their information with us, reach out and we’ll remove it.

Third-Party Links

Our site may link out to websites we don’t run. We’re not responsible for their content or privacy practices, so it’s worth reading the policy of any site you head to from ours.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last Updated” date at the top of the page. Continuing to use our website or services after a change means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or how we handle your information? Reach us here:

• Phone: (888) 298-7367
• Email: booking@arsenalwaste.com
• Mail: Arsenal Waste Management, 237 Daniel Webster Highway, Merrimack, NH 03054